Ashurst Perkins Coie partners Ian Bolster, Head of APAC Dispute Resolution and Class Actions, and Tihana Zuk, a consumer and competition law specialist and Regional Sector Leader, Technology, discuss the intersection of class actions and Australian consumer law. Together, they explain why consumer law claims are well suited to class action proceedings and explore recent developments involving product defects, consumer guarantees, unfair contract terms as well as the recent unfair trading practices reforms.
The discussion also considers the role of the Australian Competition and Consumer Commission (ACCC), the growing litigation risk facing businesses that operate at scale, and the practical governance, compliance and complaints handling measures that can help prevent issues escalating into class actions.
Click here to listen to the podcast for the full discussion.
