When 'Made by Humans' Becomes a Selling Point: Branding in an AI age
Books, movies, music, art and fashion. These are a few of the many industries which have been significantly impacted by AI.
Until recently, promoting a product by its human-made or created component would have seemed absurd or illogical. Now, businesses are increasingly seeking out ways in which to promote products as 'human-made' in a market where such products and content are often indistinguishable from their AI competition.
It is important to establish a clear and standardised mechanism to adequately and reliably communicate a guarantee of human creation. There is certainly the potential for such a scheme to exist, in the way that many stamps and labels are used on food products and household appliances (ie, vegan, organic, Fair Trade and energy efficiency ratings), but the proliferation of competing AI-free labels with vastly different standards risks undermining the credibility of the label altogether.
Developing and agreeing upon a single universal definition for 'AI-free' is not straightforward. Essentially, there is a spectrum on which human made, conceived and developed products sit at one end, while wholly AI-generated (without human involvement) products sit on the other. Within this spectrum exists most created products and content, and therein lies the point of contention. Some would argue that an 'AI-free' label should only be used on products that are entirely free from AI involvement while others claim that the ubiquity of AI-integrated tools mean that taking such a strict approach would undermine or mischaracterise works where AI has played a minor or tangential role e.g. confined to tasks like formatting or noise reduction.
There is currently no government-backed legal definition for AI-free but a number of different organisations are competing to create their own AI-free label. Currently, there seems to a mix of self-certification, third party verification and industry certification standards emerging:
A registered certification trade mark may be another avenue to explore. Certification marks such as the Woolmark or Australian Made logo may be used by any consumer or business to indicate that a product or service meets specific certification standards. These schemes are typically administered by an independent regulatory board or industry association with rules that have been assessed and endorsed by consumer protection regulators like the Australian Competition and Consumer Commission (ACCC).
Australian businesses are similarly grappling with strategies for recognising AI-free products or content. The Australian Society of Authors has confirmed it is in talks with its US and UK counterparts about the 'Human Authored' label, but has not committed to joining forces or adopting a similar scheme in Australia at this time.
Australian company, Proudly Human, offers a rigorous certification system to "prove the authenticity of human-created work across all creative industries", including authors and publishers, visual artists, musicians and composers, content creators, platforms businesses and brands. (see: https://www.proudlyhuman.org/). Ironically, it uses AI detection tools as well as its own methods to establish human creation of the work. Proudly Human sets a criteria for acceptable AI use for each creative industry allowing very limited AI involvement. 23 First has applied for registration of the Proudly Human stamp as a certification mark in Australia (the application remains pending), as well as Brazil, Canada, Europe, India, Japan and Korea. Joint AU Venture is also seeking certification trade mark protection for its Responsible AI logo in Australia.
While the growing number of labels and stamps reflects a desire to preserve and protect human creativity, ironically the current fragmentation risks causing audience confusion and consumers to suffer from label blindness. Ultimately, the success of an AI-free label relies on a universal industry definition, transparent regulatory backing, and a rigorous verification system.
Other authors: Ashley Johnson, Senior Associate
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